Welcome to Fantasy Travel, the defacto travel operator for Greece.
27 July 2017

Monday to Friday

09:00 - 18:00 (GMT+3)

19, Filellinon St.

105 57 Athens, Greece

(+30) 210-3310530-32

Privacy Policy

By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. The privacy practices set forth in this privacy policy are for this web site only, www.fantasy.gr

Collection of Information

Collection of Travel Agents’ Information

To make travel arrangements and provide other services to to our business partners, we will collect personal information from them, including but not limited to:

  • The name of the company, mailing address, phone number, email address, the name(s) of the agent(s) that contact us on behalf of the company, their email address.
  • Travel preferences and interests.
  • Information necessary to facilitate travel or other services, including emergency contacts, and any special requirements they might have.
  • Personal information provided to customer-service representatives to research and resolve issues or questions.
Collection of Guests’ Information

To make travel arrangements and provide other services to your customers, we will collect personal information from them, including but not limited to:

  • Their names, mailing address, phone number, email address.
  • Travel preferences and interests.
  • Information necessary to facilitate travel or other services, including travel companion(s) names, emergency contacts, and any special requirements they might have.
  • Personal information provided to customer-service representatives to research and resolve issues or questions.
Credit card payment information

We do not receive, store, transmit or process any of your credit card details. All payment transactions are fulfilled between you (your computer) and the webserver of Piraeus Bank or the National Bank of Greece on behalf of Fantasy Travel. All transactions are fulfilled through secure connections (https), and credit card details are processed by Piraeus Bank or the National Bank of Greece’s secure systems.

How we use the information we collect and with whom it is shared

When you make travel arrangements with Fantasy Travel and you provide information about yourself, we use this information to complete your order (i.e., to complete air, hotel, car, and other reservations), fulfill any customer service requests, and provide promotional or trip related information via email. We do not share this information with outside parties except to the extent necessary to complete your order and fulfill your travel arrangements. Such other parties may include, but are not limited to, appropriate airlines and other travel suppliers, credit card merchant services, airline reservation systems, and other global distribution systems.

In addition to processing, confirming and fulfilling the travel or other services you request, Fantasy Travel may use certain data for administrative and analytical purposes such as information systems management, accounting, billing and audits. We may also use your contact information to provide you other services, such as sending you an email notification regarding the status of your travel plans or informing you about special promotions, trip information, or other travel opportunities from Fantasy Travel. We do not send offers and newsletters on daily, weekly basis.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed and are bound to keep information secure and confidential) have access to this information.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: b2b@fantasy.gr
By Phone: (+30) 210 331 0530

We reserve the right to make changes to this policy. Any changes to this policy will be posted on this website.

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